自学考试电子商务英语模拟试题卷五

80． 客户服务已经是并将继续是一个主要的竞争因素。(competitive factor)

78． 这个小伙子偷偷把一块表塞进口袋，没让老师看到。(slip)

79． 如果不戒烟，你的咳嗽还会加重。(unless)

77． 我不去公园不是因为我不喜欢散步，而是因为我没有时间。(not…but)

75． 【T5】

76． 如果当时你听从我的劝告就不会陷入困境。(take advice)

73． 【T3】

74． 【T4】

72． 【T2】

【T1】Customer Relationship Management(CRM)provides your company with new ways of better understanding and serving your customer.In July 1998, when Intel began taking orders over the Internet, it also premiered a new Web-based system to deliver confidential documents to its B2B direct customers.【T2】This service, known as Information Desk, along with other new Web-based information delivery services, has enabled the company and its direct, indirect and channel customers |to work together more efficiently.In the following article, Intel explains how it decided a CRM system could benefit the company. In Intel's scale, there were several reasons for deploying CRM, including: With Web-based information delivery, everyone can get important information at the same time no matter where they are located. 【T3】The first release of Intel's information delivery system slashed document delivery time from as much as two to three weeks to an average of three days. Now, it's a matter of minutes.Extend reach without adding staff. Intel has added services to upwards of 75 000 global resellers. 【T4】As a result of getting confidential documents faster, three-fourths of Intel's direct customer engineers saved a week or more off their product development cycle.When it came to designing the system, Intel used best-of-breed, off-the-shelf applies and notified them to meet the needs of their customers. Indirect customers received an Electronic Design Dot(EDK)to help develop their own products and solutions. 【T5】And because CRM is a field in which new applications appear frequently, it was important to develop a flexible software architecture and an agile hardware infrastructure.Intel runs its CRM systems on dual and 4-way Intel-based servers, with back-end databases distributed over 8-way Intel-based servers. This gives the company a powerful, flexible and highly available infrastructure.

71． 【T1】

70． rep

67． digital signature

68． customer care

69． AT & T electronic statements

65． interface

66． browse

62． review and approval process

64． natural language processor

63． purchase requisition cycle

60． the vertically integrated organizations

59． e-business model

61． leverage

57． a brick-and-mortar business

58． the local store pricing

55． 散布v． d______

56． timely delivery

54． 在战略上adv． s______

52． 目录n．c______

53． 牙齿的adj． d______

51． 扩大v．e______

50． 被动的adj． p______

49． 可能n． p______

46． 实际地adv． a______

47． 冲撞n．i______

48． 反射v. r______

44． 消耗v． c______

45． 公司的adj． c______

43． 利益n． b______

42． 财政的adj． f______

41． 改变n． t______

40． If one wants to get some knowledge about how to communicate through Internet, he may best read ______.

The book is divided into four parts. The first part is the foundation for all your online activities, which introduces the reader to the basic concepts of the Internet and how to do business via the Internet. It takes both, technology and business, into consideration and does not forget to talk about the legal aspects of doing business via the Internet. Finally it explains how marketing on the Web should be done in order to be successful. Without marketing your online business will lack the visibility it requires to succeed. The second part talks about how e-business applications are used for Internet, Intranet or Extranet based applications. It looks at the questions applications are used for Internet, Intranet or Extra-net based applications. Its focus is on search engines, portals, shopping and OR sites and last but not least one chapter is dedicated to the communication possibilities via the Internet. Using this information you are prepared to go online and discover other businesses, what they offer and how they did it. The third part explains the technologies that are below your applications. This is done from a technical point of view as well as a business point of view, in order to show you the business cases that are viable right now. Each chapter contains a set of business cases that are evaluated and it is explained how Internet technologies help to resolve issues with the business cases or how to extend one's business through new technology. The fourth part is an outlook into the future of electronic business and gets into more detail on how software and hardware will be developed in the future. The Open Source model is explained a-bout how pervasive computing has been implemented. The last chapter of the book gives an outlook into the future on how it may happen. Appendix A offers a glossary of e-business terms, which were used throughout the book. In case you do not understand a certain term, have a look here. Appendix B describes how a business can be moved to the Internet and what is required to do so. It does not only list the ideas, the required hardware and software, but goes also into detail regarding the costs and the benefits. Appendix C is a short list of my favorite web sites, ordered by subject areas.

38． The passage is most probably taken from______.

39． If one wants to get some information about e-business terms, he may best read______.

36． The word"gizmos"(line 1, paragraph 2)most probably means ______.

37． According to the text, what is beyond man's ability now is to design a robot that can______.

Since the dawn of human ingenuity, people have devised ever more cunning tools to cope with work that is dangerous, boring, burdensome, or just plain nasty. That compulsion has resulted in robotics—the science of conferring various human capabilities on machines. And if scientists have yet to create the mechanical version of science fiction, they have begun to come close. As a result, the modern world is increasingly populated by intelligent gizmos whose presence we barely notice but whose universal existence has removed much human labor. Our factories hum to the rhythm of robot assembly arms. Our banking is done at automated teller terminals that thank us with mechanical politeness for the transaction. Our subway trains are controlled by tireless robot-drivers. And thanks to the continual miniaturization of electronics and micro-mechanics, there are already robot systems that can perform some kinds of brain and bone surgery with submillimeter accuracy—far greater precision than highly skilled physicians can achieve with their hands alone. But if robots are to reach the next stage of laborsaving utility, they will have to operate with less human supervision and be able to make at least a few decisions for themselves—goals that pose a real challenge. " While we know how to tell a robot to handle a specific error," says Dave Lavery, manager of a robotics program at NASA, " we can't yet give a robot enough ' common sense' to reliably interact with a dynamic world. Indeed the quest for true artificial intelligence has produced very mixed results. Despite a spell of initial optimism in the 1960s and 1970s when it appeared that transistor circuits and microprocessors might be able to copy the action of the human brain by the year 2010, researchers lately have begun to extend that forecast by decades if not centuries. What they found, in attempting to model thought, is that the human brain's roughly one hundred billion nerve cells are much more talented—and human perception far more complicated—than previously imagined. They have built robots that can recognize the error of a machine panel by a fraction of a millimeter in a controlled factory environment. But the human mind can glimpse a rapidly changing scene and immediately disregard the 98 percent that is irrelevant, instantaneously focusing on the monkey at the side of a winding forest road or the single suspicious face in a big crowd. The most advanced computer systems on Earth can't approach that kind of ability, and neuroscientists still don't know quite how we do it.

35． Human ingenuity was initially demonstrated in______.

34． The passage is mainly about______.

33． According to the passage, a private-enterprise economy is characterized by______.

32． The first two sentences in the second paragraph tell us that______.

The American economic system is organized around a basically private-enterprise, market-oriented economy in which consumers largely determine what shall be produced by spending their money in the marketplace for those goods and services that they want most. Private businessmen, striving to make profits, produce these goods and services in competition with other businessmen; and the profit motive, operating under competitive pressures, largely determines how these goods and services are produced. Thus, in the American economic system it is the demand of individual consumers, coupled with the desire of businessmen to maximize profits and the desire of individuals to maximize their incomes, that together determine what shall be produced and how resources are used to produce it. An important factor in a market-oriented economy is the mechanism by which consumer demands can be expressed and responded to by producers. In the American economy, this mechanism is provided by a price system, a process in which prices rise and fall in response to relative demands of consumers and supplies offered by seller-producers. If the product is in short supply relative to the demand, the price will be bid up and some consumers will be eliminated from the market. If, on the other hand, producing more of a commodity results in reducing its cost, this will tend to increase the supply offered by seller-producers, which in turn will lower the price and permit more consumers to buy the product. Thus, price is the regulating mechanism in the American economic system. The important factor in a private-enterprise economy is that individuals are allowed to own productive resources(private property), and they are permitted to hire labor, gain control over natural resources, and produce goods and services for sale at a profit. In the American economy, the concept of private property embraces not only the ownership of productive resources but also certain rights, including the right to determine the price of a product or to make a free contract with another private individual.

31． In Line 7, Para 1, "the desire of individuals to maximize their incomes" means______.

30． 【C10】

28． 【C8】

29． 【C9】

26． 【C6】

27． 【C7】

25． 【C5】

24． 【C4】

23． 【C3】

22． 【C2】

Today, most countries in the world have canals. Many countries have built canals near the coast, and parallel【C1】______the coast. Even in the twentieth century, goods can be moved more cheaply by boat than by any other means of transport. These【C2】______make it possible for boats to travel between ports along the coast without being【C3】______to the dangers of the open. Some canals, such as the Suez and the Panama, save ships weeks of time by making their voyage a thousand miles shorter. Other canals permit boats to reach cities that are not【C4】______on the coast, still other canals drain lands where there is too much water, help to【C5】______fields where there is not enough water, and furnish water power for factories and mills. The size of a canal【C6】______on the kind of boats going through it. The canal must be wide enough to permit two of the largest boats using it to pass each other easily. It must be deep enough to leave about two feet of water【C7】______the keel of the largest boat using the canal. When the planet Mars was first observed through a telescope, people saw that the round disk of the planet was crisscrossed by a【C8】______of strange blue-green lines. These were called "canals" because they looked the same as canals on earth【C9】______are viewed from an airplane. However, scientists are now certain that the Martian phenomena are really not canals. The photographs【C10】______from space-ships have helped us to discover the truth about the Martia"canals".

21． 【C1】

20． Craig assured his boss that he would______all his energies in doing this new job.

19． Please do not be______by his bad manners since he is merely trying to attract attention.

18． Living in the central Australian desert has its problems, ______ obtaining water is not the least.

17． I appreciated______the opportunity to study abroad two years ago.

16． By the time you arrive in London, we______in Europe for two weeks.

15． Alice is the tallest of______in the Smith family.

14． Shanghai has a larger population than______in China.

12． How did it______that the two men arrived to address the same meeting at the same time?

11． The door swung open,______a dead body lying in a pool of blood.

13． It was a great______for him to be pleasant to people he didn't like.

9． I'm worried about Harry, he's______too much work. He looks awful.

10． ______spread through the crowd as the bullets started to fly.

7． I would have liked to have learnt French, but I was______the opportunity at school.

8． All four men were______of illegally bringing drugs into the country.

6． There is often______between becoming infected and the first signs of the illness.

4． All evidence______ to this trial must be given to police.

5． There will be a full investigation to______what caused the accident.

3． On this happy occasion, I'd like to say that we are______much obliged to you for your kind cooperation.

1． What is most obvious in this book are all those details of daily which make Mike______ common.

2． His new appointment takes______from the beginning of next month.