CRM是一个集成化的信息管理系统，以下不属于CRM系统具备的主要功能的是(3)。

The (75) describes，in detail，the project's deliverables and the work required to create those deliverables．

The (73) provides the project manager with the authority to apply organizational resources to project activities．

The (74) technique involves using project characteristics in a mathematical model to predict total project cost models Can be simple or complex．

The (72) process analyzes the effect of risk events and assigns a numerical rating to those risks.

On some projects，especially ones of smaller scope，activity sequencing，activity resource estimating．Activity duration estimating，and (71) are so tightly linked that they are viewed as a single process that can be performed by a person over a relatively short period of time．

(69)不属于项目收尾的工具与技术。

项目经理老许负责一个管理信息系统项目，最近在与客户共同进行的质量审查中发现一个程序模块不符合客户的需求，进行追溯时，也未发现相应的变更请求。最终老许被迫对这一模块进行再设计并重新编程。造成此项返工的原因可能是(70)。

准确和无偏差的数据是量化风险分析的基本要求。可以通过( )来检查人们对项目风险的理解程度。

进行风险监控一般会(68)。

通常，变更控制系统将对(65)执行自动批准。