Before a group arrives at a hotel, a local guide should make a brief introduction of the hotel to the tourists. This introduction should include the hotel’s name, its rating, location, surroundings, facilities, functions, etc., so that the tourists could be familiar with it during their stay. Hotel services may include food and beverage services like restaurant, cafes, shops, bars, room service, housekeeping and sport services like swimming pool and tennis court. Some services like Front Desk, Money Exchange Desk and Business Center should also be introduced to tourists. No matter what you will say, please do it on coach, with your microphone, for it’s the best time for you to catch their attention when they are very curious about this strange land.
我
