I’m sure it is __________ usually answers the telephone.

写一封以所有消费者为对象的推销信，推销金星牌新系列皮包。要点如下： 

1.从随函附上的金星牌新系列皮包的皮样便可看出，既柔软又结实，手感犹如一片云彩; 

2.质量顶尖， 颜色多样，款式漂亮，有足够的空间放置不同东西; 

3.该皮包在国内所有大百货公司销售，并受许多欧洲经销商欢迎; 

4.皮包每个仅85美元，物有所值，请填写订单，尽快寄回本公司。

You are the sales manager of a company. Your secretary told you that one of your customers claimed that he had bought a flawed product and wanted to get the money back. Write a memo to your secretary telling her that you decide to refund the customer and asking her to call the customer to arrange for him to get the refund. In your memo, you also point out the importance of the quality of your products and service, and praise your secretary for reporting the customer’s complaint to you in time.

I’ve invested a lot in this project, consequently I don’t want it to fail.

In the first quarter, prices rose 5 percent; in the second quarter 3 percent.

“One, two, three……” the mother encouraged the baby to count.

Mr. Dan dictated, “Dear Mr. Dun”; but his secretary transcribed “Dear Mr. Fun.”

Competition among computer manufacturers is intensive. hence price may decrease sharply.

“I’d like to have a try.” he said.

“How old are you?” —“I’m twenty-two.”

Do you know where Mr. Scott lives.