- A.请稍等,他正在接电话
- B.请慢一点说
- C.您是哪一位
- D.请他给我回电话
- A.片形
- B.扁平形
- C.针形
- D.卷曲形
- A.She is busy now.
- B.She is bussing now.
- C.I am busy.
- D.She is waiting now.
- A.这座位有人吗
- B.还需要什么吗
- C.请问我可以在这里吸烟吗
- D.请问卫生间在哪
- A.茶箸
- B.茶匙
- C.倒置茶碗
- D.敲打碗边和碗口
- A.I'm sorry ,there is no one here.
- B.I'm sorry ,there is no one by that name here.
- C.I'm sorry ,I don't know him.
- D.I don't understand what you said.
- A.请收好您的VIP卡
- B.请出示一下您的VIP卡
- C.在这里办理VIP卡
- D.这里不用信用卡
- A.顺应宾客的要求
- B.只要宾客的要求对经营有利可图,就尽可能地满足
- C.耐心解释,当宾客意识到失礼时,以宽容的姿态对待
- D.将宾客的要求放在一边,不予理睬或转移话题
- A.I'm sorry.
- B.I'm sorry to have kept you waiting.
- C.I'm sorry to be kept waiting.
- D.Sorry to wait so long.
- A.河水
- B.溪水
- C.泉水
- D.江水